Frequently Asked Questions
Everything you need to know about our delicious gluten-free products.
Are all your products certified gluten-free?
Yes, every product we sell is certified gluten-free by recognized organizations. We maintain a 100% gluten-free facility to prevent any risk of cross-contamination.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Because our products are perishable, we ship from Monday to Wednesday to ensure your items don't sit in a warehouse over the weekend.
Do you offer vegan or dairy-free options?
Absolutely! We have a wide range of products that are both gluten-free and vegan/dairy-free. Check the specific dietary icons on each product page for details.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
How should I store my gluten-free baked goods?
To maintain freshness, we recommend storing breads and pastries in the freezer if not consumed within 2 days. Simply toast or warm them up when you are ready to enjoy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.